Shipping Policy
Our services include the delivery of digital products (e.g., invitations, event websites) and, where applicable, physical products such as printed stationery.
Digital files are delivered via email or secure download link within the agreed time frame, depending on the complexity of the order and receipt of payment.
For printed materials, we currently ship within Poland and selected EU countries. Shipping fees and estimated delivery times will be provided upon order confirmation.
All shipments are handled by trusted courier services. Tracking information will be shared once your order is dispatched.
Please ensure the accuracy of your delivery address. We are not responsible for delays or failed deliveries due to incorrect or incomplete information provided by the client.
Any visible damages upon delivery must be reported immediately to the courier and to our team within 48 hours.
Payment Terms
All services must be paid for in accordance with the terms agreed at the time of order confirmation.
We accept the following payment methods: bank transfer (PLN/EUR), debit/credit card, or PayPal (available for selected orders).
For custom digital design services, full payment is required prior to the start of production.
For printed orders, production begins after payment confirmation, unless otherwise agreed in writing.
Invoices are issued electronically. The client agrees to receive invoices without signature.
In the event of delayed payment, we reserve the right to suspend or cancel services until the outstanding amount is settled.
If you have any questions regarding payment or require a pro forma invoice, please contact us at: billing@litkie-services.com.